POLICIES
Our Policies
¡Viva Verano! summer camp policies for families policies covering enrollment, health and safety guidelines, payments, cancellations, behavior expectations, and family responsibilities, aligned with PA childcare licensing and designed for a supportive Spanish-English immersion experience in Philadelphia.
Refund Policy - The Basics
¡Viva Verano! follows a cancellation policy aligned with common summer camp practices in Center City Philadelphia, where programs operate with limited capacity, advance staffing commitments, and venue contracts.
Before May 1
• Full refund.
May 1 – May 31
• 50% refund of tuition paid, minus the $50 registration / processing fee.
On or After June 1
• Tuition is non‑refundable.
Medical Exception
In the event of a documented medical emergency affecting the camper, families may request a partial credit for dates of absence or credit toward a future ¡Viva Verano! program.
Transfer Requests
When space allows, families may request to transfer enrollment to a different week within the same summer. Transfers are not guaranteed.
Camp‑Initiated Cancellations
If ¡Viva Verano! must cancel a week of camp due to circumstances beyond our control (e.g., facility closure), families will receive a full refund for the affected week.
By registering, families acknowledge and agree to this cancellation policy.
Extended Care
Extended Day care at Viva Verano provides supervised, structured programming after camp hours, including quiet activities and play, with health and safety procedures aligned with Pennsylvania childcare licensing requirements.